David’s Story

//David’s Story

David’s Story

  • Subject: Car Fuels smells and steering wheel locked

    This truck had issues with car fuel smells inside while driving and sterling wheels locks! Help please fix this

  •  Steve’s Response
    From what you described, you have an Explorer with a problem. I cant offer any advice on the steering wheel problem  but I can offer some advice on what sounds like a Carbon Monoxide problem The only immediate solution is to drive with the windows open to protect you and your family
    A small bit of good news, Ford just extended the “Customer Satisfaction Program (17N03). You are entitled to this inspection/servicing. You need to move quickly because the extension expires March 31st, 2019. If you didn’t receive a copy of the notification letter, I will be adding it to the Key Documents section of this site
    Now, some advise. I STRONGLY advise that you purchase a carbon monoxide detector. I recommend several in my site. Take a reading PRIOR to servicing and present the results to the dealer that you take your Explorer to. After the service is performed, take another reading to ensure that the problem has been resolved. If it is not resolved, insist that the dealer repair it until you get a satisfactory result
    Remember, that your Ford dealer DOES NOT use a carbon monoxide detector in their diagnostic work, so its up to you to make sure that the repair is successful
    Good luck and please let me know the results
By | 2019-02-04T21:44:11+00:00 February 4th, 2019|Uncategorized|0 Comments

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URGENT NEWS - Important Letters from FORD, The Center for Auto Safety and Albert Donnay, Toxicology Consultant - READ KEY DOCUMENTS