Other’s Stories

/Other’s Stories/

Azrin’s Story

I just came to read about your stories and i am truly shocked. I’m just about finalizing a deal to buy a used 2015 ford explorer, and now i am worried. Have you tested other ford explorer that doesnt have this problem? Steve's Comment Interesting question I only hear from people when they have problems but would give you the following advice The design of the complete exhaust system from exhaust manifold through to the tips is bad and is subject to leakage. That is part one. Part two is that there are numerous places that [...]

By | 2018-03-06T21:13:07+00:00 March 4th, 2018|Uncategorized|0 Comments

Patty’s Story

I have been trying to figure out why my 15 year old is suddenly getting sick. I own a Ford explorer since sept 2017, I never thought it could be my vehicle but this possibility is hard to ignore, My child is high functioning Autism, She is not on any medication. she is a very happy child. Never no health issues. For the past 3 weeks complaints of becoming very dizzy eyes become blurry heart rate goes through the roof. runs around screaming that she feels like she is dying. All symptoms of what looks like [...]

By | 2018-02-22T15:55:08+00:00 February 22nd, 2018|Uncategorized|0 Comments

Kelly’s Story

Hi there- Could you call me and help me with an independent engineer. I have a truck with horrible exhaust smell and have definitely become sick from it. I've been very sick for the last year and 9 months, which was only 2 months after buying my used truck. I stopped driving it for about 4 months because it was undrivable due to the fumes. I thought it was because I needed to fix the back of my car impacted by an accident from a year ago. But I got the truck back completely fixed and [...]

By | 2018-01-31T20:14:50+00:00 January 31st, 2018|Uncategorized|2 Comments

Kelvin’s Story

SINCE I BOUGHT MY FORD EXPLORER DEC 26th,2017. WE HAVE BEEN HAVING DIZZINESS, MY 9 YEAR OLD SON HAD BEEN VOMITING AND MY WIFE HASN'T STOP TAKING PAIN KILLER PILLS FOR HER HEADACHES. AFTER READING THE NEWS OF POSSIBLE CARBON MONOXIDE LEAKS FROM SOME FORD EXPLORER I BOUGHT THE CARBON MONOXIDE DEVICE WHICH ALERT ME IF THERE IS ANY GAS CONTAMINATION AND THE DEVICE DOESN'T STOP BUZZING EVERY 60 SECONDS. I JUST HOPE THEY FIND A WAY TO FIX THIS PROBLEM AS SOON AS POSSIBLE, BEFORE SOMETHING MORE SERIOUS HAPPEN TO MY KIDS.   Steve's Comments [...]

By | 2018-01-28T20:12:29+00:00 January 28th, 2018|Uncategorized|1 Comment

Chris’ Story

Still CO after repairs Message: Hello. I still have CO levels registering in my car up to 5 PPM on short trips. May be more on a long trip but haven't been on a long trip. Do you have an Independent engineer in the Charleston area I can use at no cost to inspect it? Thanks, Chris   Steve's Comments Thanks for the note. I have a few thoughts - I'd like to know more about your story. How many times have you had your Explorer "repaired" by Ford. Have you had it inspected/repaired as a [...]

By | 2018-01-31T20:31:11+00:00 January 24th, 2018|Uncategorized|0 Comments

Becki’s Comment

I just had my first problem last week with fumes inside the cabin. I have a brand new 2016 Platinum Explorer that I bought last summer. It's been at the dealership for 4 days now and so far all I'm getting is "we don't know", it's mechanically sound, everything is running fine... I've filed a complaint on the NHSTA website. Mine has the same twin turbo engine as the police vehicles and have read that those are susceptible to exhaust manifold cracking! I can not find anywhere that Ford has found a "fix" except that "maybe [...]

By | 2018-01-31T20:33:00+00:00 January 23rd, 2018|Uncategorized|2 Comments

Laura’s Story

THERE'S EXHAUST FUME IN THE CABIN My wife has SUFFERED SEVERE HEADACHE AFTER 60 mins of DRIVING INCLUDED MY 20MONTHS OLD BABY. MY CAR HAS ALREADY BEEN REPAIRED Once and is in the shop again because I left a CO2 senors in back seat and has gone off multiple times. On 1/9, my wife got in a accident going 5 mph only and thank god no one got hurt. The car is at the Ford dealer now. Ford is not being very helpful. I don’t want the car anymore. It is a huge safety concern and [...]

By | 2018-01-31T20:34:01+00:00 January 13th, 2018|Uncategorized|1 Comment

Taylor’s Story

Hi, I recently purchased a 2014 Ford Explorer. I am bringing it to my local Ford dealership for CSP #17N03. How concerned should I be about me and my family driving in my explorer? Is there any hope that Ford will buy back affected Ford Explorer models?   Steve's Comments I would urge you to take matters into your own hands and do not depend on Ford. Yes, take your car for the "courtesy inspection" but keep your expectations low. Have any of your family members experienced any symptoms of Carbon Monoxide poisoning: dizziness, blurred vision, [...]

By | 2018-01-12T16:24:33+00:00 January 12th, 2018|Uncategorized|0 Comments

Stacy’s Story

We have a 2015 Ford Explorer that we bought new in May 2015. We started complaining of exhaust smells in the vehicle about 4 days after purchase. It took fighting with Ford for over a year and finally repairs were done. My vehicle went into the garage 4 times and had repairs 3 of those 4. No fix to the exhaust smell as of yet. I obtained an attorney about 5 months ago so that Ford could replace my vehicle. It has been a disaster!! They agreed to replace the vehicle but they are not wanting [...]

By | 2018-01-24T13:26:16+00:00 January 12th, 2018|Uncategorized|0 Comments

Freddy’s Story

I have been dealing with headaches and nausea for a couple of months now. I finally realized that it was likely a carbon monoxide issue with my 2013 Explorer. I have gone to my MD today for a blood test and I have scheduled an appointment with the local dealer next Monday to check the vehicle with the Customer Satisfaction Program 17N03. I would like to test the vehicle before I take it to the dealership so I have a baseline to compare with what they might find. Or not. I am having trouble finding a [...]

By | 2018-01-31T20:37:37+00:00 January 12th, 2018|Uncategorized|0 Comments
URGENT NEWS - Important Letters from FORD, The Center for Auto Safety and Albert Donnay, Toxicology Consultant - READ KEY DOCUMENTS